Terms and Conditions

Whats Inclusive

RATES INCLUSIVE: 1. COLLISION DAMAGE WAIVER/ EXCESS REDUCTION FEE 2. UNLIMITED KILOMETERS 3. REPLACEMENT VEHICLE 4. ROAD TAX 5. MAINTENANCE 6. THIRD PARTY INSURANCE COVERAGE 7. 24 HOUR ROADSIDE ASSISTANCE

Excluded

RATES EXCLUDE: 1. 5% GOVERNMENT SERVICE TAX 2. DELIVERY / COLLECTION 3. PERSONAL ACCIDENT INSURANCE ( PAI ) 4. INTER-CITY RETU WITHIN MALAYSIA 5. OTHER MISCELLANEOUS CHARGES - ADD. DRIVER/ BABY SEAT

Terms and Conditions

Pantas Rent A Car Sdn. Bhd. (herein called ‘Owner’) hereby rents to the renter undersigned on page two (herein called ‘Hirer’) the vehicle described on page two hereof (herein called ‘Said Vehicle’) subject to all terms and conditions on  this rental agreement in consideration thereof the Hirer acknowledges and agrees. 1.    That Hirer will return Said vehicle with all tyres, tools, accessories and equipment to a Owner’s station in the city where Said Vehicle was rented or as otherwise specified on page two, and on the date specified on page two, or sooner, upon demand of Owner. Failing which Owner shall have the right and power to repossess the Said Vehicle. 2.    The Hirer received Said Vehicle in good condition and the Hirer will undertake to exercise due care to ensure that the Said Vehicle is clean especially the interior. The Hirer will pay the Owner the cost of cleaning, repairing or replacing the damaged/stained parts of the interior of the Said Vehicle. Further the Hirer acknowledges liability for the cost of the petrol consumed during the rental. 3.    The Said Vehicle shall not be operated : (a)    to carry passengers or property for a consideration expressed or implied (b)    by any person who has given to Owner a fictitious name or false age or address (c)    to propel or tow any vehicle or trailer (d)    in motor sport events, including racing, pacemaker, rallying, reliability trials, speed testing and treasure hunt (e)    off a paved road and or in a reckless abusive manner (f)    to transport goods in violation of customs regulations or in any other illegal manner (g)    by any person under the influence of alcohol or drugs (h)    by any person other than Hirer or (1) the employee or fellow employee of Hirer in the course of such employee’s or fellow employee’s regular and usual employment, or (2) any member of Hirer’s immediate family; provided that Hirer’s permission first be obtained and all such operators shall be at least 23 years of age and duly qualified and licensed. (i)    by any other person unless Owner’s permission first be obtained in writing (j)    the Hirer further acknowledges and agrees (1)    that to the best of Hirer’s knowledge and belief no one who will drive the Said Vehicle suffers from any physical infirmity or uncorrected defective vision or hearing (2)     that Hirer will declare to the Owner before taking the Said Vehicle, particulars of any person who will drive the Said Vehicle and who has A.    been declined, required to carry the first portion of any loss, been required to pay an increased premium, has special terms imposed, been refused renewal or had a Policy of Motor Insurance cancelled by an insurer. B.    been convicted within the past 5 years of any offence in connection with any Motor Vehicle. 4.    That during the period of this rental the use of the Said Vehicle is restricted within Peninsular Malaysia unless prior notification and payment of additional charges to the Owner has been made. 5.    That Hirer expressly acknowledges personal liability to pay Owner on demand:- (a)    Rental Charge, Collision Damage Reduction, Personal Accident Insurance fee, Excess, Non-Waiverable Excess and miscellaneous charges at the rates specified on page two of this rental agreement. (b)    All fines and court costs for parking traffic or other legal violation assessed against Said Vehicle, Hirer or Owner during term of this rental agreement, except where caused through fault of Owner. (c)    Owner’s costs, including reasonable solicitor’s fees where permitted by law, incurred while collecting payments due from Hirer. (d)    Owner’s costs to repair collision or upset damages to Said Vehicle provided, however, if Said Vehicle is operated in accordance with all the terms hereof, Hirer’s liability for such damage. i.    shall not exceed the maximum damage liability as stated in the current rate brochure ii.    shall be limited if Hirer has purchased in advance the Collision Damage Reduction as evidenced by Hirer’s initials in the ‘Accept’ space provided on page two hereof (e)    on the confiscation of the Said Vehicle by any Govement the Hirer shall indemnify the Owner for all losses incurred including the replacement cost of the Said Vehicle. 6.    That Hirer participates as an insured under an automobile insurance policy, a copy of which is available for inspection by the Hirer at the head office of the Owner. Said policy contains coverage in respect of third party bodily injury or death liability. Said policy also contains property damage liability. Hirer is bound by and agrees to the terms and conditions thereof, it being understood by the Hirer that policy is standard motor vehicles policy in accordance with the laws of Malaysia. Hirer agrees further to protect the interest of Owner’s and Owner’s insurance company in case of accident during the term of this rental by (a)    obtaining names and addresses of parties involved and of witnesses (b)    not admitting liability or guilt (c)    not abandoning Said Vehicle without adequate provisions for safeguarding and securing same (d)    giving a detailed report including diagram, even in case of slight damage within 24 hours and by telephone to the nearest Owner’s station, further completing Owner’s accident report within 24 hours (e)    notifying the police immediately. 7.    That the Hirer declares that no Company or Underwriter in connection with Motor Insurance for Hirer, has at any time (a)    declined any proposals (b)    refused to renew any policy 8.    That Hirer hereby releases the Owner of and from any liability for loss of or damage to any property left, stored or transported by Hirer or any other person in or upon Said Vehicle before or during the term of this rental or after retu of the Said Vehicle to Owner. Hirer further agrees to hold Owner harmless from and to defend and indemnify Owner against all claims and costs based upon or arising out of such loss or damage. 9.    The Owner shall not be responsible for any monetary loss, discomfort, air fares, telephone charges, hotel accommodation charges, reimbursement, and etc, incurred or arising from monetary loss due to any accidents or breakdowns to the Said Vehicle for any reasons or with regard to the Hirer’s onward jouey to the next destination in whatsoever aspects. 10.    That Owner, whilst taking all precautions and using its best efforts to prevent such happening, shall not be liable for mechanical failure of the Said Vehicle or consequential damages. When not in use Hirer shall always lock Said Vehicle. 11.    In the event of the Hirer hiring a roof rack for use on the Said Vehicle, Hirer hereby releases the Owner from and against all or any liability damages or claims arising directly out of the use thereof. 12.    The Hirer agrees to carry no more passengers in the Said Vehicle than permitted by Law and terms of the Owner’s insurance policy. This capacity would normally stand as 5 persons for saloon passenger cars and 7 persons for multi-purpose vehicles (MPVs) including the driver. Under the terms of the law, a baby in arms is also regarded as a passenger. 13.    That this rental agreement be construed in accordance with the laws of the country where the Owner’s head offices are located. The courts located at the place of Owner’s head office shall have exclusive jurisdiction. 14.    That additions to or alterations of the terms and conditions of this rental agreement shall be null and void unless agreed upon in writing. 15.    That in addition, Hirer shall be bound by these terms and conditions in relation to any extension of the rental period agreed by Owner or in respect of any replacement vehicles rented in lieu of the Said Vehicle. 16.    The Hirer must ensure that upon the retu of the Said Vehicle to the Owner that the Road Tax Disc and the Commercial Vehicle Inspection Disc are still on the Said Vehicle. In the event that the Road Tax Disc or/and the Commercial Vehicle Disc is/are missing or lost, the Hirer will indemnify the Owner against any fine imposed by the appropriate authority and also indemnify the Owner for the loss of use of the Said Vehicle. It is hereby agreed that the loss of use shall be calculated as the Owner’s rental rate multiplied by the number of days whereby the Said Vehicle is out of use until the replacement Road Tax Disc or/and the Commercial Vehicle Inspection Disc is/are issued by the appropriate authority. 17.    Notwithstanding that the Hirer has accepted Collision Damage Reduction, the Hirer shall continue to be liable for loss or damage to the Said Vehicle if the Hirer or the additional authorized driver:- (a)    abuse or drive the Said Vehicle off paved road, through flooded area knowingly and recklessly (b)    while under the influence of intoxicating liquor or drugs or controlled substance drive recklessly (c)    have obtained the Said Vehicle through fraud or misrepresentation (d)    fail to promptly report any damage to the Owner within 24 hours of the alleged accident (Collision Damage Reduction will only be applicable subject to availability of police report) 18.    It is expressly provided that the Insurance and Collision Damage Reduction exclude any missing parts or accessories. The Hirer hereby undertakes to reimburse the Owner upon demand the cost of replacement of all missing parts or accessories. 19.    All Pantas vehicles are for Malaysia use only. Rental of vehicles for driving into Singapore will be imposed with a surcharge of RM50.00 per day over and above the standard published rate. The purchase of Autopass card and rental of ERP IU (In-vehicle Unit) and all other relevant traffic requirement for driving in Singapore will be boe by the hirer. All vehicles must be retued in Malaysia. All Pantas cars are strictly prohibited from being driven into Thailand. 20.    The terms and conditions of the rental rate brochure have been incorporated into this rental agreement. In the event of a conflict between the terms of this rental agreement and that of the rental rate brochure, the terms in this rental agreeme nt shall prevail.